Mistakes happen! Whether it’s a typo or a legal name change, having incorrect information on your flight ticket can be a hassle. Fortunately, Volaris makes the process of correcting or updating names straightforward. Here’s everything you need to know about the Volaris Name Change policy and how to get your details fixed before your trip.
Why You Might Need a Name Change
There are plenty of scenarios where a Volaris Name Change might be necessary. Maybe you made a small typo when booking your flight or recently changed your legal name due to marriage, divorce, or another personal reason. In any case, your ticket must reflect the name on your government-issued ID or passport to avoid complications during check-in or at the gate.
Volaris Name Change Policy
Volaris allows passengers to correct or update their names under specific circumstances. The policy covers both minor corrections (like fixing typos) and major updates (such as a legal name change). However, there are some restrictions, so it’s essential to act quickly and provide accurate information when submitting your request.
For assistance, you can contact Volaris customer service directly at 1-860-516-6375, where a representative can guide you through the process and clarify any questions.
How to Change the Name on Your Volaris Ticket
Online Through the Volaris Website
- Visit the official Volaris website and log in to your account.
- Navigate to the “Manage Booking” section.
- Select the ticket requiring a name change and follow the prompts to update your information.
Calling Customer Support
- Dial 1-860-516-6375 for personalized assistance.
- Provide your booking reference number and explain the correction you need.
- A representative will assist with updating your name and informing you of any fees or requirements.
At a Ticket Counter
- Visit a Volaris ticket counter or airport office for in-person support.
- Bring supporting documents if you are making a legal name change.
Correcting Minor Typos
For minor spelling errors or typos, Volaris allows quick and straightforward corrections. These can often be completed online or over the phone without incurring additional fees. Make sure to request changes as soon as you notice the error to avoid any complications.
Legal Name Changes
If your name has changed legally, Volaris requires proper documentation to process your request. Examples include:
- A marriage certificate
- Divorce decree
- Court order for a legal name change
Submit these documents through the official channels, either online or in person, to ensure a smooth process.
Using the Volaris Website
Here’s how to update your name on the Volaris website:
- Log in to your Volaris account.
- Go to the “Manage Booking” section.
- Enter your booking reference and last name.
- Select the ticket you need to modify and upload any required documents.
- Submit your request and wait for confirmation.
Contacting Customer Support
Calling 1-860-516-6375 is an excellent way to get immediate help with your name change request. A customer service representative can:
- Confirm whether your request qualifies for a name change.
- Explain any associated fees.
- Ensure your updated ticket details are accurate and ready for your trip.
Fees for Volaris Name Change
The cost of a name change with Volaris varies depending on the type of correction and when you make the request. Minor typo corrections are often free if handled promptly. However, legal name changes or updates made closer to the departure date may incur additional fees.
Time Restrictions for Name Changes
It’s best to request a name change as soon as possible after booking your ticket. Volaris may impose time limits on how close to the departure date changes can be made. For same-day corrections or last-minute updates, contact 1-860-516-6375 for assistance.
Special Considerations for International Flights
For international travel, ensure your ticket matches your passport exactly. Even minor mismatches can lead to delays or issues with immigration authorities. Double-check your details and resolve discrepancies well in advance of your flight.
Tips for Avoiding Name Errors
- Verify your details: Double-check all information before completing your booking.
- Save your profile: Use a Volaris account to store accurate personal information for future reservations.
- Act quickly: Address errors as soon as you spot them to minimize complications.
Conclusion
Updating your name on a Volaris ticket is a simple process if you follow the airline’s guidelines. Whether you’re correcting a typo or making a legal name change, acting quickly and contacting customer service at 1-860-516-6375 ensures a smooth experience. Make sure to double-check your details during booking to prevent future errors.
FAQs
1. Can I change the name on my Volaris ticket online?
Yes, you can update your name using the “Manage Booking” feature on the Volaris website.
2. What documents are required for a legal name change?
You’ll need a marriage certificate, divorce decree, or court order to support your request.
3. Is there a fee for correcting typos on a Volaris ticket?
Minor corrections are often free if made promptly. Check with customer service for specific details.
4. How can I contact Volaris for a name change?
You can reach Volaris customer service at 1-860-516-6375 for assistance.
5. Can I update my name on an international flight ticket?
Yes, but ensure your updated ticket matches your passport exactly to avoid complications during travel.